I hadnt had any waxing or beauty treatments done for over 10 yrs, mainly because I felt it to be a very intimidating experience and very personal. With a holiday coming up and also summer I decided to make an appoitment for some treatments with Karlee. I have to say I have never felt more relaxed as Karlee made me feel very comfortable. She is very knowledgable and allways answers any questions or concerns with confidence. I have since been back to Glow 2 or 3 times now and will continue to come back, I have just made another booking on-line, which I love. It's great for people who are time poor. Thanks Karlee for making my Glow experience a relaxing one!